GB/T 37516-2019
就业年龄段智力精神及重度肢体残疾人托养服务规范
Specification of care services for intellectual, mental and severe physical disabilities at working age
2019-06-04 发布
2020-01-01 实施
前言.........................................1
1 范闱........................................1
2规范性引用文件....................................1
3术语和定义......................................1
4岗位设置及人员配备..................................2
4.1基本要求....................................2
4.2岗位设置及人员配置.............................  2
4.3场所要求....................................2
5服务内容.......................................3
5.1主要服务内容..................................3
5.2辅助服务内容..................................4
6服务过程.......................................4
6.1接待服务....................................4
6.2签订协议....................................4
6.3制定个别化服务方案...............................4
6.4提供服务....................................5
6.5转介服务....................................5
7服务管理.......................................5
7.1制度要求....................................5
7.2安全要求....................................5
7.3    应急要求...................................6
7.4    社会监督...................................6
8服务评价与改进....................................7
8.1服务质量评价..................................7
8.2服务持续改进..................................7
参考文献........................................8