目 次

前 言.............................................................................................................................................................1

1范围................................................................................................................................................................. 1

2规范性引用文件.............................................................................................................................................1

3术语和定义.....................................................................................................................................................1

4基本要求.........................................................................................................................................................1

4.1管理要求.................................................................................................................................................1

4.2护理员要求.............................................................................................................................................1

4.3医护人员要求.........................................................................................................................................2

4.4其他人员要求.........................................................................................................................................2

4.5设施、环境要求.....................................................................................................................................2

5服务内容与要求.............................................................................................................................................2

5.1服务事项.................................................................................................................................................2

5.2生活照料服务.........................................................................................................................................2

5.3医疗保健服务.........................................................................................................................................6

5.4文化娱乐服务.........................................................................................................................................6

5.5精神慰藉服务.........................................................................................................................................6

6服务投诉受理.................................................................................................................................................7

7检查与考核.....................................................................................................................................................7

前 言

本标准按照GB/T 1.1－2009给出的规则起草。

本标准由眉山市民政局提出并归口。

本标准由眉山市社会福利院起草。