内容简介
DB36/T 539-2017 代替 DB 36/T 539-2008旅行社星级的划分与评定
Star rating and assessment for travel services
2017-10- 23发布
2018-01-01实施
目 次
前 言...........................................................................................................................................................1
1范围................................................................................................................................................................. 1
2术语与定义.....................................................................................................................................................1
3星级划分与标志.............................................................................................................................................2
4总则................................................................................................................................................................. 2
5参评基本条件.................................................................................................................................................2
6星级评定.........................................................................................................................................................2
7星级复核.........................................................................................................................................................3
8监督管理.........................................................................................................................................................3
附录 A（规范性附录）各星级旅行社必备条件检查表............................................................................... 4
附录 B（规范性附录）旅行社星级划分与评定评分细则........................................................................... 8
附录 C（规范性附录）江西省旅行社星级评定申请表............................................................................. 14
附录 D（规范性附录）旅行社服务质量调查表......................................................................................... 15
附录 E（规范性附录）江西省旅行社星级评定汇总表............................................................................. 16
本标准由江西省旅游发展委员会提出并归口。