
GB/T 38253-2019
家居用品企业诚信管理体系要求
Integrity management system of houseware enterprise—Requiremmts
2019-12-10 发布
2020-07-01 实施
目 次
1范围.......................................1
2规范性引用文件......................................1
3术语和定义........................................1
4原则和运行模式......................................1
4-1诚信管理原则.....................................1
4-2体系运行模式.....................................2
4.2.1 总则.......................................2
4.2.2 PDCA 循环....................................2
5企业环境..........................................3
5.1理解企业及其环境..................................4
5.2理解相关方的需求和期望..............................4
5.3确定诚信管理体系的范围..............................4
5.4诚信管理体系及其过程...............................4.
6领导作用........................................4
6.1 总则........................................4
6- 2以消费者満意和满足相关方的需求和期望为关注焦点.................5
6.3诚信方针应满足的条件 ...............................5
6.4诚信目标应满足的条件 ................................5
6.5职责和权限应满足的条件..............................5
7策划............................................6
7.1应对风险和机遇的措施................................6
7.2诚信目标及承诺履行和跟踪的策划..........................6
7.3变更的策划.....................................7
8支持..........................................7
8- 1资源........................................7
8.1.1 总则......................................7
8.1.2人员及能力...................................7
8.1.3信息基础设施 ..................................7
8.1.4过程运行环境..................................7
8-1-5 资源核査和评估......................................8
8-1-6企业知识..........................................8
8.2诚信意识培养...........................................8
8-3 沟通...............................................8
8.4成文信息............................................8
8-4.1 总则............................................8
8.4.2创建和更新........................................8
本标准按照GB/T 1.1—2009给岀的规则起草.
请注意本文件的某些内容可能涉及专利.本文件的发布机构不承担识别这些专利的责任.
本标准由全国社会信用标准化技术委员会(SAC/TC 470)提岀并归口.