Chapter 1. The Nature of Six Sigma and Its Connectivity 1
to Other Quality Tools
1.1    Historical Perspective    1
1.2    Why Six Sigma?    4
1.3    Defending Six Sigma    7
1.4    The Definitions of Six Sigma    8
1.5    I ncreasing the Cp Level to Reach Six Sigma    9
1.6    Definitions of Major Quality Tools and    How    10
They Effect Six Sigma
1.7    Mandatory Quality Tools    10
1.8    Quality Function Deployment (QFD)    11
1.8.1    Engineering    11
1.8.2    Management    11
1.8.3    Marketing    12
1.9    Design for Manufacture (DFM)    00
1.10    Design of Experiments (DoE)    00
1.11    Other Quality Tools    20
1.11.1    Process mapping    21
1 -11.2 Failure modes and effects analysis (FM    26
1-12 Gauge Repeatability and Reproducibility (GR&R)    29
1.13 Conclusions    30
1-14 References and Bibliography    31
Chapter 2. The Elements of Six Sigma and    33
Their Determination
2.1 The Quality Measurement Techniques: SQC,
Six Sigma, Cp and Cpk    34
2.1.1    The Statistical quality control (SQC) methods 34